Before You Go to the Sennheiser Service Center Identify the Problem
Not only does it present quality products, sennheiser also provides sennheiser services to its customers. This service is provided to solve your audio device’s problem. We recommend this service, used when using products from this brand.
Not only are they more familiar with the product, the quality of the technicians they already have a license from the company. Because they are fully responsible for the quality of the product. So that they are unlikely to disappoint customers with unqualified technicians.
Another advantage when using the services of a sennheiser service center is that complete spare parts are owned. When you need replacement of components, there is no need to worry about their quality and fit. Another advantage, the price of the service is ready to becheaper, because it is part of the service of the product.
But before you go to the sennheiser service center to get the service, you must first identify if the product really needs repairs. Sometimes users do not know the truth that the items are in good condition. Here are the ways that can be done to identify the condition of one of the products from them, headphones.
Identify Headphone Problems Before You Go to the Sennheiser Service Center
Before pressing the button and changing the settings, see if you find the source of the problem. It may be that the problem comes from other devices such as a mobile phone or application used by the sound source. Therefore, it uses headphones first for other devices. Whether it can work properly or not.
You can also use wired headphones or copy bluetooth phones. The last way is to try installing other products if you have them. If the condition is normal it means that your headphone is in good condition. If the condition remains bad you must look for the problem you are facing again.
If Headphones can’t be plugged into Android it’s usually easiest to fix. You must first check the manual first. Because there are some headphones enter pairing mode automatically when they first use them.
If the dphone headoes not appear on the device, it may be necessary to read the manual to get the datato put it in pairing mode. There are also headphones that need to hold down the power button for a few seconds. But some mainly have a control center, they have their own methods.
Other Ways to Use for Early Identification
You need to make sure that between warkat is not connected to other headphones. There are some headphones can be connected tosome devices, while others cannot. Settings may therefore be from the device that was first connected. Therefore, first disconnect the connection, then it will automatically return to the initial mode.
Another way is to disconnect other headphones of the same tone. Make sure the phone is not connected to other headphones in the room. Because they will connect automatically when the network is turned on when it is still in range. The initial action is to remove the old bluetooth device from the phone.
The next problem that needs to be analyzed before going to the sennheiser service center, mengrecharges the battery if the battery is running low there may be problems during its installation. There are even cases of headphones that remain on when in charge. This means that the battery remains turned away faster than expected. try connecting and charging the battery before using it.
Make sure both devices are compatible as there are some headphones or devices that are reviewed and improved. As an illustration the latest devices use Bluetooth 5. 0 you can usually connect to most of the 5.0 devices you have. But there are also those who cannot connect, karena the latest model. Check those points to make sure the two devices are compatible with each other before contacting the sennheiser service center.
Looking for Problems in case of Distortion
If you can insert a headphone but not produce good audio, maybe the quality of the music is less than it should be. It may also be some problems that occur with the wireless connection. Check the music source before searching for the following troubleshooting. Make sure static is not attached to the music source.
It is also possible that you areworking on low-bitrate mp3s. Another possibility is that your streaming service was set up automatically. You can watch it using another bluetooth. Please identify if you are in good condition.
To check another masalah, coba turn off, turn off bluetooth, unplug all hea dphone pairs, turn off the phone, reebot, and reconnect it from scratch.
If you listen to music in a room, you may be too far away. It may also have too many obstacles on track. Plus it is interrupted with other networks using wi-fi and other connections.
If you have a Wireless or wire-fr ee feature, you’re probably listening with only one earbud at a time. But you have to do it a certain way. For example by entering dual mode and using only 1 earbud. Ketika will make a connection between the two results are not good. Refer to the manual to see the correct procedure for hearing with one earbud.
To get the best quality, it should periodically update the firmware. Using the official application and updating the firmware as a whole, the quality improves. It is also possible that using a company application can solve the problem.
If you have an application, please try to turn off the add feature an for example equalizer, noise cancellation and other processing may cause distortion. You even need to turn off the built-in programs from the phone like the voice customization feature from Samsung.
To achieve good quality, electronic devices generally use a selection of HD audio code or codec that you can enable or disable. But both are connected to different codes. to see if the audio improves please compare the code.
If you are trying to use a headphone PC you can have 2 types in window sound settings, 1 for stereo, 1 for calls. Please turn off one of them to achieve stable headphone sound quality. To allow it to click on the speaker icon, compresson the audio and make sure to select the headphones.
Looking for Problems If Using with 1 Earbud
Before contacting the sennheiser service center, bisa also a problem occurs when listening to music using earbud 1 which is the problem. Reconnect the earbuds to fix the connection between the two. If necessary turn everything off and then turn it on again. So you will try to find a reconnection between the two.
As we explained previous models often have a special fairing method for one hearing and it is possible that you accidentally entered a double environment on its own.
Try removing all of them and reconnecting them to mode 1 or twice. if you still don’t get the best quality, go back to the manual to get the best recommendations in use.
The above actions confirm whether the problem occurs with headphones or there are problems outside the headphones. If problems with use occur, improve use to get good quality r tea. But if the quality does not improve, there is a problem with the headphones, please contact the sennheiser service center.
If this happens, you need the services of the sennheiser service center to indemnify the verification. Contact the best technician and closest to your location. To get niva, please contact the customer service you can get on the Indonesian site.
Please submit your complaint, get information about the management of the nearest technician. When meeting a technician, be sure to ask in advance about the description of the condition. Then how much does it cost and processing time. When it is felt that the cost is still affordable, you can fix it. But when baiya is not much different from buying a new one, it is better to buy new. It is also important to ensure that the damage is part of the management of the sennheiser service center for warranty or not.